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How do travel insurance benefits apply during a public health crisis?
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Travel Alert
Travel Healthy.
Travel Insurance Alert: Novel Coronavirus

The coronavirus outbreak in China is continuing to disrupt travelers’ plans with the U.S. State Department and the U.S. Centers for Disease Control and Prevention (CDC) issuing travel advisories for potential visitors. The situation is continuing to evolve and travelers are encouraged to stay informed of ongoing developments by monitoring alerts from the State Department, the CDC, and U.S. Embassies.

When it comes to public health threats, travelers are also advised to check their insurance policies as benefits may apply in the following scenarios:

  • Trip Cancellation: a traveler gets ill and must cancel a trip or a traveler must cancel a trip because a travel companion or family member gets ill.

  • Emergency Medical Coverage: a sick traveler must see a doctor and/or go to the hospital during a trip.

  • Emergency Medical Evacuation Coverage: in rare cases, a sick traveler requires an emergency medical evacuation to the nearest appropriate hospital or back home for recuperation. 

  • Trip Interruption: an extremely sick traveler cannot continue with a trip and must return home.

In the event a person is afraid to travel due to health risks, consider a travel insurance policy with the optional time-sensitive Cancel For Any Reason (CFAR) included.

Should you have any questions, please don’t hesitate to call us for help. Our Customer Care representatives can be reached by dialing toll-free at 800-487-4722 Monday - Friday 7:00am to 12:00am EST and Saturday - Sunday 9:00am to 9:00pm EST. 

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